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Six measures to overcome the difficulties of SAIC Roewe to support its dealers

Source: China Automotive News Network | 2020-02-07 17:17:37
Following the initiative of 2.2 million riders to act in unison, delivery of Zhengzhou CDC to the Zhengzhou CDC in 6 hours, support of Didi's establishment of a medical support team, on-line five heartwarming services, and joint dealer donations and donations, SAIC Roewe's war epidemic Upgrade, six major measures to empower dealers!

China Automotive News Net News Following SAIC's proposal of 2.2 million riders acting in unison, delivery of Zhengzhou CDC to the Zhengzhou CDC in 6 hours, support of Didi's establishment of a medical support team, on-line five major online heartwarming services, joint dealer donations and donations, SAIC Roewe war epidemic escalated again, six major measures to empower dealers to reduce pressure!

Recently, in order to mitigate the impact of the epidemic on dealers and ensure the quality of car selection, purchase and after-sales service for customers during special periods, SAIC Roewe introduced six major measures of "double decompression, double support, and double care" around sales operations and after-sales services. We fully support our distributors to overcome difficulties, improve user service experience, and actively fulfill corporate social responsibility.

I. Reduce assessment pressure: adjust the February assessment and business policies, including but not limited to the temporary cancellation of sales, management, promotion, marketing activities, and other assessments, and the bonuses involved in each assessment are in accordance with the standards Be issued.

Second, reduce financial pressure: before February 15th, advance business rebates and expedite the processing of dealer bonus refunds to ease the pressure on dealer funds. The interest-free period for newly approved vehicles sold in February is adjusted to 150 days. The inventory interest generated in February will be fully subsidized by the headquarters.

III. Vehicle logistics support: If the dealer cannot operate normally due to the epidemic situation, he may apply for suspension of shipment. Since February 10, if the dealer has an urgent order shipping requirement, he can apply for emergency shipping through email, Anji assistant and other channels. SAIC Roewe promises to overcome all difficulties to ship.

Fourth, online technical support: 7 × 24 real-time response, assist dealers to quickly resolve various technical problems; carry out regional remote technical exchanges and support.

V. Employee subsidy and care: For the dealer team who remained committed during the epidemic, SAIC Roewe will give certain personnel caring subsidies based on the sales volume of the dealers to help dealers ease their operating pressure.

6. Online training and care: From February 3, the headquarters provides multi-channel online training such as the public account “SAIC Passenger Car i Class”, e-learning learning system, and online live course system to protect education during the epidemic , Sales / service reception tips, policy interpretation and other training content to help sales consultants learn online.

At the same time, the Roewe sales team will also strengthen core guidance and actively prepare for online marketing. Roewe will use VR smart showrooms, short video / live broadcast marketing, and linkage with the official Douyin / Tmall flagship store to fully optimize the user's online car viewing experience, enabling users to watch and choose a car without leaving home.

War epidemic situation, SAIC Roewe operation continues! Next, SAIC Roewe will continue to practice corporate social responsibility, consolidate the partnership of coexistence and co-prosperity with dealers, support dealers to cope with difficulties through practical actions, and adhere to the user-centricity to implement epidemic prevention and service , To provide users with peace of mind service experience in extraordinary times, helping to win an early fight against epidemic prevention and control.

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